Miiv Flora

Blk 160, Ang Mo Kio Ave 4, #01-73, Singapore 560160

Hello@miivflora.com

6758 8588

©2019 by Miiv Flora. Proudly created with Wix.com

Blue Skies

Same day delivery is available for orders placed before 12 noon (do allow us at least 4 hours to prepare your order)

Available delivery times

1000h-1300h

1300h-1700h

1700h-2100h

Please state your prefered delivery time and date below

  • Production & Delivery Policy

    Every flower/gift is designed and delivered by our professional delivery officers. While we guarantee the delivery of a fresh, beautiful bouquet every time, substitutions of equilivent or greater value will be necessary on occasion due to the seasonal nature of flowers and flower condition. 

  • Redirection Policy

    For change of delivery location within 3 hours before the stipulated delivery time, a surcharge of $13.00 is applicable.

  • Cancellation Policy

    For Local Orders

     

    Cancellation must be made at least 1 working day before the requested day of delivery for local orders.

     

    A charge of $5.35 or 5% of the value of the order, whichever higher, is applicable.

     

    In cases which you request for certain flowers to be specially purchased to fulfill your order, once purchased, only 50% of your order value is refundable.

     

    In the event the order is delivered, cancellation will not be allowed.

     

    If an order is delivered late yet accepted by the recipient, the delivery is deemed to have been completed and thus, cannot be cancelled.

     

    For cancellation request received less than the stipulated time, only 50% of the order value is refundable.

     

    Cancellation is not applicable for Third Party items, such as cakes, ice creams, etc.

     

    For Third Party orders, once confirmed cannot be canceled.

     

    For Overseas Orders

     

    Cancellation must be made at least 2 working days before the requested day of delivery and subject to acceptance by our overseas associates. Cancellation can only be processed upon written confirmation by our overseas associates.

     

    A charge of $10.70 0r 10% of the order value, whichever higher, is applicable.

     

    In the event the order is delivered, cancellation will not be allowed.

     

    Customer cannot unilaterally cancel an order.

     

  • Return Policy

    For Local Orders

     

    If you are unsatisfied with the flowers/gifts that you receive, Miiv Flora will either replace it or give you a full refund as long as the product is returned in its original condition.

     

    Occasionally, due to unforeseen circumstances that cause your order to be delivered late and provided we fail to keep you informed, up to a maximum of 20% of the value of the order will be refunded if it is late by more than 45 minutes.

     

    Items sold are not exchangeable except for items received with defects. In this case, Miiv Flora will replace the defective items at no extra charge.

     

    To make a return, simply call us at (65) 6758-8588 or (65) 9091 8588

     

    For Overseas Orders

     

    As we are not in direct control of our overseas associates that deliver your orders, refund can only be processed upon written confirmation by our associates that your order is canceled OR rejected by the recipient for any reason, lateness inclusive.

     

    If an order is delivered late yet accepted by the recipient, the delivery is deemed to have been completed and thus, no refund will be offered.

     

    Process for refund may take up to 3 months depending on the country concerned, due to time required by the banks for verification of facts.

$45.00 Regular Price
$38.00Sale Price